FAQ

At OIKOS, we know that creating a home filled with love and comfort often comes with questions.
This space is here to guide you — from shipping and returns to product care and styling tips.

If you don’t find the answer you’re looking for, our team is always just a message away. Because at OIKOS, your peace of mind is part of feeling at home.

Where do you ship?
We ship worldwide! Our main destinations are the US, Canada, UK, Australia, and Ireland.

How long does delivery take?
Orders usually arrive within 7–15 business days, depending on your location.

How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email to follow your package in real time.

Do you offer free shipping?
Yes! We offer free shipping on all orders.

Who covers customs and import taxes?
International customers are responsible for any customs or import duties that may apply.

What payment methods do you accept?
We accept major credit cards, PayPal, and secure checkout options.

How can I contact customer support? 
You can reach us anytime through our Contact Us page.

What is your shipping policy? 
To understand our shipping policy. Please visit our Shipping and Handling page.